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With Premium Installation, Trend Micro experts will remotely install your copy of Trend Micro Security software, while also applying the best settings to ensure robust security.

  • Trend Micro experts will install your security product remotely.
  • Application of recommended Trend Micro software settings to your system.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!
Premium 24x7 Support also includes:

  • Virus and Spyware Removal Service (AU$48.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.
  • Security Health Check Service (AU$39.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Check your system for exposure to all types of threats and apply the right settings to ensure robust security.

  • Determines your system's exposure to all types of threats.
  • Configuration of your anti-virus and anti-spyware software settings.
  • Application of proper system settings to improve the security of your identity and digital information.
  • Verification and application of the latest critical Microsoft Windows updates.
  • Good for one (1) PC only.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:

  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer's licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a “best efforts” basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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Choose the Perfect Security Plan for You

12 Months
24 Months
 
Best Value
Trend Micro™
Maximum Security

Protect many devices

Up to 25 Devices
Get AU$149.98 off with coupon!
FAMMAX
Coupon Code
AU$299.95
 
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Features
    Top Features
  • Secures PC, Mac, and Mobile devices
  • Antivirus, malware, ransomware, & spyware protection
  • Keeps children safe online
  • Protects webmail from scams and phishing attacks
  • Secures online banking and shopping
  • Secures privacy on social media
  • Pauses notifications during gaming
  • NEW! Protects AI applications from tampering and abuse
    Top Features
  • Secures PC, Mac, and Mobile devices
  • Antivirus, malware, ransomware, & spyware protection
  • Keeps children safe online
  • Protects webmail from scams and phishing attacks
  • Secures online banking and shopping
  • Secures privacy on social media
  • Pauses notifications during gaming
  • NEW! Protects AI applications from tampering and abuse
 
Essential
Trend Micro™
Security Suite Pro

Small families needing essential protection

Up to 6 Devices
Get AU$70.00 off with coupon!
FAMPRO
Coupon Code
AU$169.95
Was: AU$199.95
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Features
Recommended
Recommended
Trend Micro™
Security Suite Pro Plus

Small families with teens or home-office users

Up to 6 Devices
Get AU$70.01 off with coupon!
FAMPLUS
Coupon Code
AU$179.95
Was: AU$219.95
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Features
 
Full Suite
Trend Micro™
Security Suite Ultimate

Medium to large families with ultimate protection

Up to 10 Devices
Get AU$159.98 off with coupon!
FAMULTI
Coupon Code
AU$299.95
Was: AU$399.95
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Features
*Via Equifax Credit Protect (12-month). Equifax Credit Protect (12-month) must be claimed via redemption. Equifax Credit Protect (12-month) subscription is for 12 months only, regardless of your Trend Micro product subscription length. Equifax Credit Protect (12-month) subscription starts after redemption code has been successfully processed by Equifax. Claims must be made within 90 days of purchase. Only one redeemable code per purchase. For full T&Cs and to claim visit creditprotect.trendmicro.com

Why do you need Trend Micro Family Plan?

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Multi-Device Households

Most families own multiple devices — smartphones, laptops, tablets, and smart TVs. A family plan ensures comprehensive protection across all devices, without the hassle of managing separate subscriptions.

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Protecting Children & Elderly from Online Scams

Family members like children and seniors are often prime targets for phishing, fake links, and scam calls. A family plan with identity and scam protection offers peace of mind, helping detect threats early and keep loved ones safe.

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Better Value with Strong Protection

Trend Micro provides significant cost savings per user compared to individual licenses. Our scam, device & identity protection includes content filtering and parental control, helping families create safer and healthier online habits.

100% Money Back Guarantee with Trend Micro Security Icon

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

Protection for PC and Mac

Enjoy complete multi-device protection against ransomware, viruses, dangerous websites, and identity thieves. Our cloud-based AI technology delivers highly effective and proactive protection against ever-evolving malware infections.

  • Protects against malware, viruses, ransomware, and other threats
  • Secure online banking and shopping
  • Guards against identity theft
  • Protection for PC, Mac, iOS and Android devices

Protection for mobile phones and tablets

Protects you against malicious apps, ransomware, dangerous websites, unsafe WiFi networks, unwanted access to your device, and more. Optimise your mobile phone to keep it running at peak performance.

  • Blocks dangerous and fraudulent websites
  • Guards against identity theft, phishing scams, and banking fraud
  • Protects your device and data by ensuring your security is updated
  • Protection for iOS and Android devices

Stop scams and spam

All-in-one scam prevention at your fingertips. Get the tools you need to stop scams in the AI era.

  • Checks if messages and content is a scam - provides instant answers
  • Verifies video calls are with a real person - alerts in real-time
  • Stops spam and scam text messages
  • Blocks unsafe websites and filters out annoying ads
  • Compatible with iOS and Android devices

Keep your identity safe

  • Monitor and receive alerts if personal information is found on the dark web
  • Personal data search — allows you to see if your email address, credit card number, passwords, or bank account details have been leaked due to data breaches
  • Ensures password safety by identifying and changing weak passwords
  • Generate secure passwords that are tough to hack
  • Anti-track and Ad-blocker to stop third parties from collecting your data
  • Compatible with Chrome/Edge browsers and iOS and Android devices

Provides a secure VPN

  • Turns public hotspot into a secure WiFi connection via Virtual Private Network (VPN)
  • Encrypts communication once connected to ensure privacy
  • Blocks dangerous and malicious websites
  • Protection for PC, Mac, iOS and Android devices

Clean and optimise your PC and Mac

  • One click to keep your PC and Mac running smoothly
  • Optimise your disk space usage. Remove large, useless files in seconds
  • Navigate through your PC data as all your folders and files are visualised
  • Keep all your apps in order

Why Buy from the Official Trend Micro Store?

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Latest Products & Offers

Get the latest deals across our entire range of security products for all your internet-connected devices.

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Simple & Easy

Buying online is only a few clicks away. If you require help, our online support is available 24x7 via email or chat.

100% Money Back Guarantee with Trend Micro Security Icon
Total Peace of Mind

Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

Who is Trend Micro?

Trend Micro is an industry leader in antivirus protection and internet security, with more than 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

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Need Support?

Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

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