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With Premium Installation, Trend Micro experts will remotely install your copy of Trend Micro Security software, while also applying the best settings to ensure robust security.

  • Trend Micro experts will install your security product remotely.
  • Application of recommended Trend Micro software settings to your system.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!
Premium 24x7 Support also includes:

  • Virus and Spyware Removal Service (AU$48.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.
  • Security Health Check Service (AU$39.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Check your system for exposure to all types of threats and apply the right settings to ensure robust security.

  • Determines your system's exposure to all types of threats.
  • Configuration of your anti-virus and anti-spyware software settings.
  • Application of proper system settings to improve the security of your identity and digital information.
  • Verification and application of the latest critical Microsoft Windows updates.
  • Good for one (1) PC only.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:

  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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    Why do you need Trend Micro Antivirus?
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    Award-Winning Protection

    Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

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    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

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    35 Years of Innovation

    Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

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    100% Money Back Guarantee

    Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

    Trend Micro Security Products

    Select from our most popular range of online protection products designed to keep you and your family safe from viruses, malware, cybercriminals, identity theft, ransomware, spyware, and other online threats across multi-devices.

    Choose the Perfect Security Plan for You
    12 Months
    24 Months
     
    Basic
    Trend Micro™
    Maximum Security

    Comprehensive online security and antivirus protection

    AU$49.00
    Normally $69.95 SAVE $20.95
    Subscribe
    Features
      Top Features
    • Secures PC, Mac, and Mobile devices
    • Antivirus, malware, ransomware, & spyware protection
    • Keeps children safe online
    • Protects webmail from scams and phishing attacks
    • Secures online banking and shopping
    • Secures privacy on social media
    • Pauses notifications during gaming
      Top Features
    • Secures PC, Mac, and Mobile devices
    • Antivirus, malware, ransomware, & spyware protection
    • Keeps children safe online
    • Protects webmail from scams and phishing attacks
    • Secures online banking and shopping
    • Secures privacy on social media
    • Pauses notifications during gaming
     
    Better
    Trend Micro™
    Maximum Security Plus NEW!

    Upgraded version of Maximum Security complete with VPN and CleanerPro

    AU$79.00
    Normally $99.95 SAVE $20.95
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    Features
      Top Features
    • Secures PC, Mac, and Mobile devices
    • Antivirus, malware, ransomware, & spyware protection
    • Keeps children safe online
    • Protects webmail from scams and phishing attacks
    • Secures online banking and shopping
    • Secures privacy on social media
    • Pauses notifications during gaming
      • Also Includes
    • Secure VPN to protect your privacy
    • All-in-one disc cleaning manager
      Top Features
    • Secures PC, Mac, and Mobile devices
    • Antivirus, malware, ransomware, & spyware protection
    • Keeps children safe online
    • Protects webmail from scams and phishing attacks
    • Secures online banking and shopping
    • Secures privacy on social media
    • Pauses notifications during gaming
      • Also Includes
    • Secure VPN to protect your privacy
    • All-in-one disc cleaning manager
    Recommended
    Best
    Trend Micro™
    Security Suite Pro NEW!

    Trusted security software with secure VPN/WiFi protection & identity theft protection

    AU$99.95
    Normally $149.95 SAVE $50.00
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    Features
     
    Exceptional
    Trend Micro™
    Security Suite Pro Plus NEW!

    Advanced multi-devices antivirus, anti-scam software, VPN and identity theft protection

    AU$119.00
    Normally $169.95 SAVE $50.95
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    Features
     
    Ultimate
    Trend Micro™
    Security Suite Ultimate NEW!

    Comprehensive antivirus, anti-scam software and identity protection + Equifax Credit Protect (12-month)

    AU$199.95
    Normally $249.95 SAVE $50.00
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    Features
    *Via Equifax Credit Protect (12-month). Equifax Credit Protect (12-month) must be claimed via redemption. Equifax Credit Protect (12-month) subscription is for 12 months only, regardless of your Trend Micro product subscription length. Equifax Credit Protect (12-month) subscription starts after redemption code has been successfully processed by Equifax. Claims must be made within 90 days of purchase. Only one redeemable code per purchase. For full T&Cs and to claim visit creditprotect.trendmicro.com
    Choose the Perfect Identity Security Plan for You
    Trend Micro™
    ID Protection

    Safeguard against identity theft and protect your privacy

     
    30-day free trial, Cancel anytime
    AU$59.95 / year
    Normally $99.95 SAVE $40.00
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    Features
      Top Features
    • Anti-tracking
    • Social Media Account Monitoring
    • Web Threat Protection
    • Personal Data Leak Check
    • Password Generator
    • Password Manager
    • Dark Web Monitoring
    • Wi-Fi Checker
      Top Features
    • Anti-tracking
    • Social Media Account Monitoring
    • Web Threat Protection
    • Personal Data Leak Check
    • Password Generator
    • Password Manager
    • Dark Web Monitoring
    • Wi-Fi Checker
    Trend Micro™
    VPN

    Turns any public hotspot into a secure WiFi via Virtual Private Network (VPN)

    12 Months
    24 Months
    AU$49.95
    Normally $99.95 SAVE $50.00
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    Features
      Top Features
    • Turns public hotspot into a secure WiFi connection via Virtual Private Network (VPN)
    • Encrypts communication once connected to ensure privacy
    • Blocks dangerous and malicious websites
    • Protection for PC, Mac, iOS and Android devices
      Top Features
    • Turns public hotspot into a secure WiFi connection via Virtual Private Network (VPN)
    • Encrypts communication once connected to ensure privacy
    • Blocks dangerous and malicious websites
    • Protection for PC, Mac, iOS and Android devices
    Choose the Perfect Anti-Scam for You
    Trend Micro™
    Trend Micro Check NEW!

    Your all-in-one defence against scams in the age of AI

     
    1 Device, 12 Months
    AU$79.00
    Normally $100.00 SAVE $21.00
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    Features
      Top Features
    • Detect AI Scams
    • Filter spam & scam texts
    • Block unsafe websites
    • Filter out annoying ads*
      Top Features
    • Detect AI Scams
    • Filter spam & scam texts
    • Block unsafe websites
    • Filter out annoying ads*
    *Supports Safari on iOS; Chrome and Firefox on Android
    Trend Micro™
    Personal Protection Suite NEW!

    Get complete protection against identity theft and scams, and protect your privacy.

    1 User, Up to 4 Devices
    AU$10.00
       
    Subscribe
    Features
      Top Features
    • Detect AI Scams
    • Filter spam & scam texts
    • Block unsafe websites
    • Filter out annoying ads*
      • Also Includes
    • Identity protection to keep your identity safe & manage your passwords
    • Secure VPN to protect your privacy
    • 24x7 support
      Top Features
    • Detect AI Scams
    • Filter spam & scam texts
    • Block unsafe websites
    • Filter out annoying ads*
      • Also Includes
    • Identity protection to keep your identity safe & manage your passwords
    • Secure VPN to protect your privacy
    • 24x7 support
    *Supports Safari on iOS; Chrome and Firefox on Android
    Easy Steps
    How It Works
    • Select Product

      Selecting the right product for your online protection. Tailored to meet your specific needs.

    • Choose Plan

      Choose your plan that reflects how many devices and how long you want to protect.

    • Login/Register

      Take the first step towards a more secured digital life and peace of mind by registering today.

    • Make Payment

      We offer a variety of secure payment methods to make your payment process convenient and hassle-free.

    Technical Support Services

    Check out our range of affordable, premium technical support services.
    Trend Micro computer and security experts are available 24x7 to assist you with any installation or technical issues.

    Trend Micro™
    IT Helpdesk

    The Ultimate 24x7 IT Helpdesk Bundle comes with all technical services — plus our Trend Micro technical experts are always available to assist you 24x7.

    Unlimited Device
    AU$54.95
    Normally $109.95 SAVE $55.00
    Subscribe
    Features
      Top Features
    • Fast diagnosis and problem fixing with remote desktop support
    • Premium Installation: Our experts install and configure your Trend Micro products
    • Virus and Spyware Removal: Keeps your computer virus-free
    • Advanced Diagnostics & Resolution: Identifies and recommends solutions for even the most complex technical issues
    • 24x7 Emergency Assistance: A Trend Micro technician can make a “virtual house call” any time, day or night
    • Microsoft® support: Configuration and upgrade support for Microsoft® Windows®
    • Personal IT Helpdesk: Set-up of printers, external hard drives, and other peripherals
    • PC Tune-Up: Keeps your computer running like new
    • Optimisation of your Facebook Settings
      Top Features
    • Fast diagnosis and problem fixing with remote desktop support
    • Premium Installation: Our experts install and configure your Trend Micro products
    • Virus and Spyware Removal: Keeps your computer virus-free
    • Advanced Diagnostics & Resolution: Identifies and recommends solutions for even the most complex technical issues
    • 24x7 Emergency Assistance: A Trend Micro technician can make a “virtual house call” any time, day or night
    • Microsoft® support: Configuration and upgrade support for Microsoft® Windows®
    • Personal IT Helpdesk: Set-up of printers, external hard drives, and other peripherals
    • PC Tune-Up: Keeps your computer running like new
    • Optimisation of your Facebook Settings
    Trend Micro™
    Premium Installation

    Trend Micro engineers will remotely install your Titanium product — so sit back, relax, and let us do the work for you.

    One-time call only, valid 12 months after purchase.

    One-time only, 1 Device
     
    AU$39.95
    Normally $54.95 SAVE $15.00
    Subscribe
      Top Features
    • Fast diagnosis and problem fixing with remote desktop support
    • Premium Installation: Our experts install and configure your Trend Micro products
    Trend Micro™
    Virus & Spyware Removal

    We will remove all known threats found in your system and help you protect it against any future infection.

    One-time call only, valid 12 months after purchase.

    One-time only, 1 Device
     
    AU$48.95
    Normally $76.95 SAVE $28.00
    Subscribe
      Top Features
    • Fast diagnosis and problem fixing with remote desktop support
    • Virus and Spyware Removal: Keeps your computer virus-free
    Trend Micro™
    PC Security Health Check

    We will check if your system has been exposed to all known online threats and apply the right settings to ensure robust security.

    One-time call only, valid 12 months after purchase.

    One-time only, 1 Device
     
    AU$39.95
    Normally $54.95 SAVE $15.00
    Subscribe
      Top Features
    • Fast diagnosis and problem fixing with remote desktop support
    • Advanced Diagnostics & Resolution: Identifies and recommends solutions for even the most complex technical issues
    Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; high-speed Internet connection; and minimum 1GB memory required (2GB recommended).
    Trend Micro Security Products Customer Reviews
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    Total Peace of Mind

    Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

    Who is Trend Micro?

    Trend Micro is an industry leader in antivirus protection and internet security, with more than 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

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