Close
Close
Close

Home Network Scan Service

Home Network Scan Service is a Trend Micro special assistance wherein our engineers will connect remotely to your device, scan your home network and check if there are any unprotected devices, hidden backdoors, or anything that could be considered susceptible to risks.

After scanning, our security experts will then offer helpful advice on how we can further protect your network and devices from being unprotected such as closing open ports, securing routers, and more.

Features of Home Network Scan Service include:

  • Protect devices connected to your home network
  • Smart network scanning to detect potential risks and vulnerabilities
  • Offers helpful recommendations from security experts
  • Works well with Home Network Security

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; High-speed Internet connection; and minimum 1GB memory required (2GB recommended).

Close

Premium Protection Promotion Terms and Conditions:

If a customer purchases one of the selected Trend Micro products during the Premium Protection Promotion campaign (August 16, 2019 to January 12, 2020),

Premium Security 12-Month Subscription:
Your subscription will be extended by three months if the purchased subscription is one of the 12-month Premium Security products (listed below). Your total subscription period will be 15 months, once extended.

Eligible Products for 3 Months Bonus Subscription: Premium Security 6 Device 12 Months, Premium Security 10 Device 12 Months, Premium Security + IT Helpdesk 6 Device 12 Months, Premium Security + IT Helpdesk 10 Device 12 Months

Premium Security 24-Month Subscription:
Your subscription will be extended by six months if the purchased subscription is one of the 24-month Premium Security (listed below). Your total subscription period will be 30 months, once extended.

Eligible Products for 6 Months Bonus Subscription: Premium Security 6 Device 24 Months, Premium Security 10 Device 24 Months, Premium Security + IT Helpdesk 6 Device 24 Months, Premium Security + IT Helpdesk 10 Device 24 Months

Your bonus subscription extension will be added to your account within 30 days after the purchase.

You can check your subscription status anytime in My Account.

Note: Offer may not be combined with any other coupons, discounts, offers, or promotions.
Trend Micro reserves the right to change Terms and Conditions without prior notice.

Close

What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service ($69.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service ($49.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
Close

What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

Premium Security + IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • MicrosoftÂŽ support
  • Macintosh OS support
  • Android support
  • MicrosoftÂŽ Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

Close

What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service ($69.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service ($49.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
Close
Close
Close
Close
SPECIAL ONLINE OFFER EXTENDED: WORK FROM HOME OFFER, UP TO 50% OFF SECURITY PRODUCTS, BUY NOW.
Renew Support
Official Online Store
1300 305 289 AEDT MON - FRI, 7AM - 7PM
Support Renew
Australia
New Zealand
 1300 305 289 AEDT MON - FRI, 7AM - 7PM

Home Security Products

Smart Home Security

Mobile & Home Products:

Technical Support Services:

  • Trend Micro Security 2020

    Award-winning protection

     NEW! Enhanced web threat protection
     NEW! Fraud Buster protects webmail from phishing and online scams
     NEW! Gamer-friendly Mute Mode temporarily stops notifications

    Up to 50% OFF*

    *Limited time only


    • Trend Micro Antivirus and Internet Security Products

    Select from our most popular range of online protection products designed to keep you and your family safe from viruses, malware, cybercriminals, identity theft, ransomware, spyware, and other online threats across multi-devices.


    BEST

    BETTER


    Trend Micro<br />Premium Security
    pc-smode mac android iOS

    Trend Micro
    Premium Security

    The Ultimate Defence in a Connected World

    Included Services:
    Premium 24x7 Support

    BONUS ADD-ONS:
    Home Network Scan Service ($54.95 value)
    Premium Installation Service ($54.95 value)



    RRP
    AU$219.95

    AU$139.95

    SAVE $80.00

    AU$23.33 per device per year

    Buy Now

    Trend Micro<br />Premium Security<br>+ IT Helpdesk
    Trend Micro
    Premium Security
    + IT Helpdesk

    The Ultimate Defence in a Connected World

    Included Services:
    Premium 24x7 Support

    IT Helpdesk Services:
    24x7 Technical Support & Emergency Assistance
    Remote desktop support
    IoT Home network scan
    See full list



    RRP
    AU$274.95

    AU$154.95

    SAVE $120.00
    AU$25.83 per device per year

    Buy Now




    Trend Micro<br />Maximum Security
    pc-smode mac android iOS

    Trend Micro
    Maximum Security

    The Ultimate Defence in a Connected World

    BONUS ADD-ON:
    Premium Installation Service ($54.95 value)
    Home Network Scan Service ($54.95 value)



    SAVE 37% OFF

    RRP
    AU$142.95

    AU$89.95

    SAVE $53.00

    AU$14.99 per device per year


    Buy Now

    Trend Micro<br />Premium Security

    Trend Micro
    Maximum Security
    for Mac

    The Ultimate Defence in a Connected World


    SAVE 37% OFF
    RRP
    AU$142.95

    AU$89.95

    SAVE $53.00

    AU$14.99 per device per year

    Buy Now

    BASIC

    BASIC


    Trend Micro<br />Antivirus for Mac
    mac

    Trend Micro
    Antivirus for Mac

    Advanced online protection



    SAVE 27% OFF

    RRP
    AU$54.95

    AU$39.95

    SAVE $15.00

    AU$19.98 per device per year


    Buy Now


    Trend Micro<br />Internet Security
    pc

    Trend Micro
    Internet Security

    Advanced online protection



    SAVE 27% OFF

    RRP
    AU$54.95

    AU$39.95

    SAVE $15.00

    AU$19.98 per device per year


    Buy Now

    1. Trend Micro<br />Premium Security
    2. Trend Micro<br />Maximum Security
    3. Trend Micro<br />Antivirus for Mac
    4. Trend Micro<br />Internet Security

    1. Trend Micro
      Premium Security

      10 Devices, 24 Months
      The Ultimate Defence in a Connected World

      Included Services:
      Premium 24x7 Support

      BONUS ADD-ONS:
      Home Network Scan Service ($54.95 value)
      Premium Installation Service ($54.95 value)


      RRP 549.89 | Save $250.00

      Buy Now AU$299.89

      10 Devices, 12 Months
      The Ultimate Defence in a Connected World

      Included Services:
      Premium 24x7 Support

      BONUS ADD-ONS:
      Home Network Scan Service ($54.95 value)
      Premium Installation Service ($54.95 value)


      RRP 274.95 | Save $100.00

      Buy Now AU$174.95
    2. 6 Devices, 24 Months
      The Ultimate Defence in a Connected World

      Included Services:
      Premium 24x7 Support

      BONUS ADD-ONS:
      Home Network Scan Service ($54.95 value)
      Premium Installation Service ($54.95 value)


      RRP 439.89 | Save $200.00

      Buy Now AU$239.89

      6 Devices, 12 Months
      The Ultimate Defence in a Connected World

      Included Services:
      Premium 24x7 Support

      BONUS ADD-ONS:
      Home Network Scan Service ($54.95 value)
      Premium Installation Service ($54.95 value)


      RRP 219.95 | Save $80.00

      Buy Now AU$139.95
    3. Premium Security Features:
      1. Protects up to 6 Devices
      2. Includes Premium 24x7 Support
      3. Includes Password Manager
      4. Includes Mobile Security (for both Android and iOS)
      5. Secures both PCs & Macs
      6. Fixes and optimises systems
      7. Safeguards against email scams
      8. Trend Micro Pay Guard
      9. Keeps children safe online
      10. Secures privacy on social media
      11. Protects against ransomware
      12. Blocks more than 250 million threats per day

    1. Trend Micro
      Maximum Security

      25 Devices, 24 Months

      RRP 659.89 | Save $59.99
      SAVE 9% OFF
      Buy Now AU$599.90

      25 Devices, 12 Months

      RRP 329.95 | Save $30.00
      SAVE 9% OFF
      Buy Now AU$299.95
    2. 6 Devices, 24 Months
      The Ultimate Defence in a Connected World

      BONUS ADD-ON:
      Premium Installation Service ($54.95 value)
      Home Network Scan Service ($54.95 value)


      RRP 285.89 | Save $120.00
      SAVE 42% OFF
      Buy Now AU$165.89

      6 Devices, 12 Months
      The Ultimate Defence in a Connected World

      BONUS ADD-ON:
      Premium Installation Service ($54.95 value)
      Home Network Scan Service ($54.95 value)


      RRP 142.95 | Save $53.00
      SAVE 37% OFF
      Buy Now AU$89.95
    3. 4 Devices, 24 Months
      The Ultimate Defence in a Connected World

      BONUS ADD-ON:
      Premium Installation Service ($54.95 value)
      Home Network Scan Service ($54.95 value)


      RRP 219.89 | Save $69.94
      SAVE 32% OFF
      Buy Now AU$149.95

      4 Devices, 12 Months
      The Ultimate Defence in a Connected World

      BONUS ADD-ON:
      Premium Installation Service ($54.95 value)


      RRP 109.95 | Save $20
      SAVE 18% OFF
      Buy Now AU$89.95
    4. 2 Devices, 24 Months
      The Ultimate Defence in a Connected World

      BONUS ADD-ON:
      Premium Installation Service ($54.95 value)
      Home Network Scan Service ($54.95 value)


      RRP 175.89 | Save $56
      SAVE 32% OFF
      Buy Now AU$119.89

      2 Devices, 12 Months
      The Ultimate Defence in a Connected World

      BONUS ADD-ON:
      Premium Installation Service ($54.95 value)


      RRP 87.95 | Save $28.00
      SAVE 32% OFF
      Buy Now AU$59.95
    5. Maximum Security Features:
      1. Protects up to 6 Devices
      2. Includes Free Support
      3. Includes Password Manager
      4. Includes Mobile Security (for both Android and iOS)
      5. Secures both PCs & Macs
      6. Fixes and optimises systems
      7. Safeguards against email scams
      8. Trend Micro Pay Guard
      9. Keeps children safe online
      10. Secures privacy on social media
      11. Protects against ransomware
      12. Blocks more than 250 million threats per day

    1. Trend Micro
      Antivirus for Mac

      2 Macs, 24 Months
      Advanced online protection

      BONUS ADD-ON:
      Premium Installation Service ($54.95 value)


      RRP 109.89 | Save $40.00
      SAVE 36% OFF
      Buy Now AU$69.89

      2 Macs, 12 Months
      Advanced online protection



      RRP 54.95 | Save $15.00
      SAVE 27% OFF
      Buy Now AU$39.95
    2. Antivirus for Mac Features:
      1. Protects up to 2 Devices
      2. Includes Free Support
      3. Safeguards against email scams
      4. Keeps children safe online
      5. Secures privacy on social media
      6. Protects against ransomware
      7. Blocks more than 250 million threats per day

    1. Trend Micro
      Internet Security

      2 PC, 24 Months
      Advanced online protection

      BONUS ADD-ON:
      Premium Installation Service ($54.95 value)


      RRP 109.89 | Save $40.00
      SAVE 36% OFF
      Buy Now AU$69.89

      2 PC, 12 Months
      Advanced online protection



      RRP 54.95 | Save $15.00
      SAVE 27% OFF
      Buy Now AU$39.95
    2. Internet Security Features:
      1. Protects up to 2 Devices
      2. Includes Free Support
      3. Safeguards against email scams
      4. Trend Micro Pay Guard
      5. Keeps children safe online
      6. Secures privacy on social media
      7. Protects against ransomware
      8. Blocks more than 250 million threats per day


    Premium Security
    + IT Helpdesk

    Premium
    Security

    Maximum
    Security

    Maximum Security
    for Mac

    Antivirus
    for Mac

    Internet
    Security

    Number of devices protected

    6

    6 - 10

    2 - 25

    6

    2

    2

    Protects against ransomware
    ●
    ●
    ●
    ●
    ●
    ●

    Safeguards against email scams
    ●
    ●
    ●
    ●
    ●
    ●

    Keeps children safe online
    ●
    ●
    ●
    ●
    ●
    ●

    Secures privacy on social media
    ●
    ●
    ●
    ●
    ●
    ●

    Secures PC, Mac and mobile devices
    ●
    ●
    ●
    ●
    ●1
    ●2

    NEW! Protects webmail from scams and phishing attacks
    ●
    ●
    ●
    ●
    ●
    ●

    NEW! Pauses notifications during gaming
    ●
    ●
    ●
    ●

    Secures online banking and shopping
    ●
    ●
    ●
    ●
    ●

    Protects and manages passwords
    ●
    ●
    ●
    ●

    Fixes and optimises systems
    ●
    ●
    ●
    ●

    Premium 24x7 support
    ●
    ●

    Virus removal service
    ●
    ●

    Security health check service
    ●
    ●

    IT Helpdesk Plan
    ●

    1 Mac only
    2 PC only

    		  
    View All Products


    You might also need:


    Home Network Security

    Trend Micro Home Network Security (HNS) provides ultimate protection against cyber-attacks for every Internet-connected device in your home – including game consoles, smart TVs, and smart appliances. Any device that is connected to the Internet has the potential to be hacked, which can lead to data and identity theft, financial loss, and privacy invasion.

    Here are some of the highlights Home Network Security has:

    • Secure Your Smart Home Devices

    • Keep the Internet Safe for Your Kids on Any Device

    • Smart Devices Management From Anywhere

    • Smart Notifications to Keep You Updated Anytime

    Read more about Home Network Security


    Buy Now for AU$199.00
     
     
    Trend Micro WiFi Protection

    WiFi Protection for PC, Mac, Android™ and iOS Devices

    Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.

    Features of WiFi Protection include:

    • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations

    • Encrypts communication when using WiFi

    • Web Threat Protection can protect you from malicious websites, online fraud or scam

    • Trend Micro WiFi Protection does not track your location or your online activity

    • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

    Read more about Trend Micro WiFi Protection


    Buy Now for AU$49.95

    You might also need:



    Home Network Security

    Trend Micro Home Network Security (HNS) provides protection against cyber-attacks for every Internet-connected device in your home — including game consoles, smart TVs, and appliances. Any device that is connected to the Internet has the potential to be hacked, which can lead to data and identity theft, financial loss, and privacy invasion.
    Here are some of the highlights Home Network Security has:

    • Secure Your Smart Home Devices
    • Keep the Internet Safe for Your Kids on Any Device
    • Smart Devices Management From Anywhere
    • Smart Notifications to Keep You Updated Anytime

    Read more about Home Network Security


    Buy Now for AU$199.00


    Trend Micro WiFi Protection

    WiFi Protection for PC, Mac, Android™ and iOS Devices
    Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.
    Features of WiFi Protection include:

    • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
    • Encrypts communication when using WiFi
    • Web Threat Protection can protect you from malicious websites, online fraud or scam
    • Trend Micro WiFi Protection does not track your location or your online activity
    • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

    Read more about Trend Micro WiFi Protection


    Buy Now for AU$49.95

    Powered By:

    YOUR SECURITY NEEDS. COVERED.

    30 Years of Innovation

    30 Years of Innovation

    Thirty years of vast experience and innovation guarantees only the best internet security and antivirus protection from Trend Micro.

    Award-winning Protection

    Award-winning Protection

    Since 2003, we have continued to receive awards for our products - representing our ongoing commitment in providing high quality solutions and the best protection, awarded by independent tester AV-TEST.

    Trusted by Millions

    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

    100% Money Back Guarantee

    100% Money Back Guarantee

    When you purchase through the Trend Micro online shop, you will receive an unconditional 30-day money back satisfaction guarantee.



    Trend Micro Security Products Customer Reviews

    Best Protection

    ★★★★★

    Internet Security Customer Review

    I've been using Trend [Micro] Anti virus for years. Never had any problems. Each year I see new improvements, it's easy to use, price is good. Auto renew is convenient. Great product and wouldn't change.

    Caroline62, SA

    Best Protection

    ★★★★★

    Internet Security Customer Review

    I have been with Trend Micro for two years and have just renewed for a further 12 months. Throughout this time I have had no issues with security at all. Previously to this I had no end of problems. The small amount of cost has been far outweighed by the knowledge that my work files and precious photos are safe.

    Lesleybc, AU

    Who is Trend Micro?

    Who is Trend Micro?

    Trend Micro is an industry leader in antivirus protection and internet security, with 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

    Learn More
    Need Support?

    Need Support?

    Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

    Get Support

    ×
    Exclusive % OFF!
    $ now $
    *
    ×

    Add WiFi Protection to secure your data
    Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers.

    Exclusive % OFF!
    $ now $
    *