Close
Close

Home Network Scan Service

Home Network Scan Service is a Trend Micro special assistance wherein our engineers will connect remotely to your device, scan your home network and check if there are any unprotected devices, hidden backdoors, or anything that could be considered susceptible to risks.

After scanning, our security experts will then offer helpful advice on how we can further protect your network and devices from being unprotected such as closing open ports, securing routers, and more.

Features of Home Network Scan Service include:

  • Protect devices connected to your home network
  • Smart network scanning to detect potential risks and vulnerabilities
  • Offers helpful recommendations from security experts
  • Works well with Home Network Security

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; High-speed Internet connection; and minimum 1GB memory required (2GB recommended).

Close

Premium Protection Promotion Terms and Conditions:

If a customer purchases one of the selected Trend Micro products during the Premium Protection Promotion campaign (August 16, 2019 to January 12, 2020),

Premium Security 12-Month Subscription:
Your subscription will be extended by three months if the purchased subscription is one of the 12-month Premium Security products (listed below). Your total subscription period will be 15 months, once extended.

Eligible Products for 3 Months Bonus Subscription: Premium Security 6 Device 12 Months, Premium Security 10 Device 12 Months, Premium Security + IT Helpdesk 6 Device 12 Months, Premium Security + IT Helpdesk 10 Device 12 Months

Premium Security 24-Month Subscription:
Your subscription will be extended by six months if the purchased subscription is one of the 24-month Premium Security (listed below). Your total subscription period will be 30 months, once extended.

Eligible Products for 6 Months Bonus Subscription: Premium Security 6 Device 24 Months, Premium Security 10 Device 24 Months, Premium Security + IT Helpdesk 6 Device 24 Months, Premium Security + IT Helpdesk 10 Device 24 Months

Your bonus subscription extension will be added to your account within 30 days after the purchase.

You can check your subscription status anytime in My Account.

Note: Offer may not be combined with any other coupons, discounts, offers, or promotions.
Trend Micro reserves the right to change Terms and Conditions without prior notice.

Close

What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service ($69.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service ($49.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
Close

What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® support
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

Close
Close
Close
Close
Close

Trend Micro WiFi Protection features:

WiFi Protection for PC, Mac, Android™ and iOS Devices

Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.

Features of WiFi Protection include:

  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

Close

Trend Micro ID Security features:

Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines.

ID Security Features include:

  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.

BLACK FRIDAY AND CYBER MONDAY DEALS: UP TO 67% OFF! ONLINE OFFER ONLY. BUY NOW.
  • Black Friday and
    Cyber Monday Deals!

    Black Friday and
    Cyber Monday Deals!

    Save up to 67% OFF
    on selected internet security products

    Award winning protection for PC, Mac, mobile phone, & tablet


    Offer ends 2nd December 2020* AEST



    Subscribe from AU$39.95

    *Limited time only

  • BASIC

    BETTER

    BEST


    Trend Micro<br />Antivirus+ Security
    pc

    Trend Micro
    Antivirus+ Security

    Trend Micro

    Essential Online Protection for your PC





    AU$39.95

     

    Subscribe Now




    Trend Micro<br />Maximum Security
    pc-chromebook mac android iOS

    Trend Micro
    Maximum Security

    Trend Micro

    The Ultimate Defence in a Connected World

    Included Products:
    Maximum Security
    Mobile Security
    Password Manager



    SAVE 43% OFF

    AU$87.95

    AU$49.95

    SAVE $38.00


    Subscribe Now


    Trend Micro<br />Premium Security Suite
    pc-chromebook mac android iOS

    Trend Micro
    Premium Security Suite

    Trend Micro

    Complete Device and Identity Protection

    Included Products:
    Maximum Security
    Mobile Security
    Password Manager
    WiFi Protection
    ID Security
    IT Helpdesk



    SAVE 53% OFF

    AU$149.90

    AU$69.95

    SAVE $79.95


    Subscribe Now

    1. Trend Micro<br />Antivirus+ Security
    2. Trend Micro<br />Maximum Security
    3. Trend Micro<br />Premium Security Suite
    1. Trend Micro
      Antivirus+ Security

      1 Device, 12 Months
      Essential Online Protection for your PC


    2. Antivirus+ Security Features:
      1. Protects 1 Device
      2. Secures PC
      3. Protects against ransomware
      4. Safeguards against email scams
      5. Protects webmail from scams and phishing attacks
      6. Keeps children safe online
      7. Secures privacy on social media
    1. Trend Micro
      Maximum Security

      2 Devices, 12 Months
      The Ultimate Defence in a Connected World

      Included Products:
      Maximum Security
      Mobile Security
      Password Manager

      RRP 87.95 | Save $38.00
      SAVE 43% OFF

      2 Devices, 24 Months
      The Ultimate Defence in a Connected World

      Included Products:
      Maximum Security
      Mobile Security
      Password Manager

      RRP 175.89 | Save $85.94
      SAVE 49% OFF
    2. Maximum Security Features:
      1. Protects up to 2 Devices
      2. Secures PC, Mac and mobile devices
      3. Protects against ransomware
      4. Safeguards against email scams
      5. Protects webmail from scams and phishing attacks
      6. Keeps children safe online
      7. Secures privacy on social media
      8. Secures online banking and shopping
      9. Protects and manages passwords
    1. Trend Micro
      Premium Security Suite

      3 Devices, 12 Months
      Complete Device and Identity Protection

      Included Products:
      Maximum Security
      Mobile Security
      Password Manager
      WiFi Protection
      ID Security
      IT Helpdesk

      RRP 149.9 | Save $79.95
      SAVE 53% OFF

      3 Devices, 24 Months
      Complete Device and Identity Protection

      Included Products:
      Maximum Security
      Mobile Security
      Password Manager
      WiFi Protection
      ID Security
      IT Helpdesk

      RRP 299.8 | Save $170.30
      SAVE 57% OFF
    2. 6 Devices, 12 Months
      Complete Device and Identity Protection

      Included Products:
      Maximum Security
      Mobile Security
      Password Manager
      WiFi Protection
      ID Security
      IT Helpdesk

      RRP 299 | Save $199.01
      SAVE 67% OFF

      6 Devices, 24 Months
      Complete Device and Identity Protection

      Included Products:
      Maximum Security
      Mobile Security
      Password Manager
      WiFi Protection
      ID Security
      IT Helpdesk

      RRP 598 | Save $418.06
      SAVE 70% OFF
    3. 10 Devices, 12 Months
      Complete Device and Identity Protection

      Included Products:
      Maximum Security
      Mobile Security
      Password Manager
      WiFi Protection
      ID Security
      IT Helpdesk

      RRP 499 | Save $249.50
      SAVE 50% OFF

      10 Devices, 24 Months
      Complete Device and Identity Protection

      Included Products:
      Maximum Security
      Mobile Security
      Password Manager
      WiFi Protection
      ID Security
      IT Helpdesk

      RRP 998 | Save $598.80
      SAVE 60% OFF
    4. Premium Security Suite Features:
      1. Protects up to 10 Devices
      2. Secures PC, Mac and mobile devices
      3. Protects against ransomware
      4. Safeguards against email scams
      5. Protects webmail from scams and phishing attacks
      6. Keeps children safe online
      7. Secures privacy on social media
      8. Secures online banking and shopping
      9. Protects and manages passwords
      10. Virus Removal Service
      11. Security Health Check Service
      12. Premium 24x7 Phone Support
      13. Secures public WiFi via VPN
      14. iOS and Android only: Monitors the Dark Web to keep your identity safe
      15. IT Helpdesk

    Compare Products

    Antivirus+ Security

    Maximum Security

    Premium Security Suite

    Number of devices protected

    1

    2

    3 - 10

    Secures PC, Mac, tablets, or mobile devices

    1

    Protects against malware, viruses and ransomware

    Safeguards against email phishing scams

    Blocks dangerous websites

    Protects webmail from scams and phishing attacks

    Keeps children safe online

    Secures privacy on social media

    Secures online banking and shopping

    Protects and manages passwords

    Virus removal service

    Security Health Check Service

    Premium 24x7 Phone Support

    Secures public WiFi via VPN

    Monitors the dark web to keep your identity safe

    2

    IT Helpdesk

    1 PC only
    2 iOS and Android only

     


    You might also need:


    Home Network Security

    Trend Micro Home Network Security (HNS) provides ultimate protection against cyber-attacks for every internet-connected device in your home – including game consoles, smart TVs, and smart appliances. Any device that is connected to the Internet has the potential to be hacked, which can lead to data and identity theft, financial loss, and privacy invasion.

    Here are some of the highlights Home Network Security has:

    • Secure Your Smart Home Devices

    • Keep the Internet Safe for Your Kids on Any Device

    • Smart Devices Management From Anywhere

    • Smart Notifications to Keep You Updated Anytime

    • NEW! Trend Micro Guardian extends time limits and content filtering
      to keep the internet safe for kid's on any device, anywhere,
      on any network

    Read more about Home Network Security


    Buy Now for AU$169.00
     

    You might also need:



    Home Network Security

    Trend Micro Home Network Security (HNS) provides protection against cyber-attacks for every internet-connected device in your home — including game consoles, smart TVs, and appliances. Any device that is connected to the Internet has the potential to be hacked, which can lead to data and identity theft, financial loss, and privacy invasion.
    Here are some of the highlights Home Network Security has:

    • Secure Your Smart Home Devices
    • Keep the Internet Safe for Your Kids on Any Device
    • Smart Devices Management From Anywhere
    • Smart Notifications to Keep You Updated Anytime

    • NEW! Trend Micro Guardian extends time limits and content filtering to keep the internet safe for kid's on any device, anywhere, on any network

    Read more about Home Network Security


    Buy Now for AU$169.00

    Powered By:

    Why Buy From the Official Trend Micro Store?

    Latest Products & Offers

    Get the latest deals across our entire range of security products for all your internet-connected devices.

    Simple & Easy

    Buying online is only a few clicks away. If you require help, our online support is available 24x7 via email or chat.

    Total Peace of Mind

    Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

    YOUR SECURITY NEEDS. COVERED.

    Award-winning Protection

    Award-winning Protection

    Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

    Trusted by Millions

    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

    30 Years of Innovation

    30 Years of Innovation

    Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

    100% Money Back Guarantee

    100% Money Back Guarantee

    Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

    YOUR SECURITY NEEDS. COVERED.

    30 Years of Innovation

    30 Years of Innovation

    Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

    Award-winning Protection

    Award-winning Protection

    Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

    Trusted by Millions

    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

    100% Money Back Guarantee

    100% Money Back Guarantee

    Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.



    Trend Micro Security Products Customer Reviews

    Best Protection

    ★★★★★

    Premium Security Customer Review

    My most trusted security
    I have enjoyed quite a number of years feeling totally protected with my Trend Micro Premium Security program, including the Gold IT Helpdesk. Over the years, there have been a few more serious problems. [H]elpdesk immediately stepped in to correct my problems. Each time they dealt with my problems [in a] prompt, friendly, and reassuring [way]. The program is protecting my laptop, iPad, and my phone [p]erfectly!!!

    Mechthild Sydney, Australia

    Best Protection

    ★★★★★

    Premium Security Customer Review

    I trust Trend Micro to protect my devices
    Happy to renew my subscription with Trend Micro again. Very happy with all aspects of Trend Micro, from the installation process, [IT] Helpdesk, to the protection it offers my devices.

    Gingernut Queensland, Australia

    Who is Trend Micro?

    Who is Trend Micro?

    Trend Micro is an industry leader in antivirus protection and internet security, with more than 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

    Learn More
    Need Support?

    Need Support?

    Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

    Get Support
    Trend Micro Sales Support ×

    Do you have any questions?
    A Trend Micro Sales Representative
    is available online to help you.




     

    Trend Micro Sales Support
    ×

    Do you have any questions?
    A Trend Micro Sales Representative is available online to help you.




     

    ×
    Exclusive % OFF!
    $ now $
    *
    ×

    Upgrade to Premium Security Suite for complete device and identity protection.

    Premium Security Suite includes:

    Exclusive % OFF!
    $ now $
    *
    ×
    Only $99*(Save $)

    *
    ×

    Add Home Network Security to secure all your smart home devices!

    Trend Micro Home Network Security features:

    Only $99* (Save $)

    *