Live Chat
Trend Micro Sales Support

Need assistance?

A Trend Micro Sales Representative is available to help you.

CHAT WITH US

Get the Trend Micro Mobile Security app now:

Get the Trend Micro ScamCheck app now:

Get the Trend Micro VPN app now:

Get the Trend Micro ID Protection app now:

With Premium Installation, Trend Micro experts will remotely install your copy of Trend Micro Security software, while also applying the best settings to ensure robust security.

  • Trend Micro experts will install your security product remotely.
  • Application of recommended Trend Micro software settings to your system.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!
Premium 24x7 Support also includes:

  • Virus and Spyware Removal Service (AU$48.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.
  • Security Health Check Service (AU$39.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Check your system for exposure to all types of threats and apply the right settings to ensure robust security.

  • Determines your system's exposure to all types of threats.
  • Configuration of your anti-virus and anti-spyware software settings.
  • Application of proper system settings to improve the security of your identity and digital information.
  • Verification and application of the latest critical Microsoft Windows updates.
  • Good for one (1) PC only.

Customer Prerequisites: A current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:

  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer's licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a “best efforts” basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

You are currently located in , . Visit our shop site to see specific content to your location.   Continue
Official Online Store

One Mission. One Partnership. Total Security.

Companies’ Employee Benefits

Lead with protection. Boost your value by adding Trend Micro’s trusted cybersecurity solution into your employee benefits at privileged rate.

Protect your employees beyond their healthcare. Add Trend Micro to your employee benefits package and give them complete protection against scams, identity theft and online threats – modern perk that builds loyalty, trust and well-being.

Contact Us

Clubs & Membership Organisations

Protect your members with peace of mind they can count on. Offer Trend Micro’s award-winning cybersecurity solution as part of their membership perks.

Contact Us
Contact Us
Earn More While Promoting Peace of Mind — with Trend Micro
  • Boost Your Revenue - Earn attractive commissions by promoting industry-leading cybersecurity solutions.
  • Offer Complete Protection - Share our award-winning protection that covers scams, devices, and identities — all in one solution.
  • Build Trust with Customers - Help your customers stay safe online while strengthening your brand’s reputation.
  • Access Exclusive Deals - Gain access to special offers and promotions tailored for partners and their customers.
  • Simple and Seamless - Trend Micro makes it easy to promote and profit — no technical expertise required.
Learn More
Influencers

Use your voice to make the internet safer. Join Trend Micro’s Influencer Program and inspire your audience to protect what matters — their identity, devices, and digital lives.

Partner with Trend Micro and monetize your content while learning how Trend Micro can help you & your followers/subscribers stay safe from scams, identity theft and other online threats.

Learn More

Suitable Trend Micro Security Products for Companies, Clubs & Membership Organisations

Suitable Trend Micro Security Products for Companies, Clubs & Membership Organisations
Trend Micro™
Maximum Security Plus

Upgraded version of Maximum Security complete with VPN and CleanerPro

Features
    Top Features
  • Secures PC, Mac, and Mobile devices
  • Keeps children safe online
  • Secures online banking and shopping
  • Pauses notifications during gaming
  • NEW! Protects AI applications from tampering and abuse
  • Antivirus, malware, ransomware, & spyware protection
  • Protects webmail from scams and phishing attacks
  • Secures privacy on social media
Trend Micro™
Security Suite Pro

Trusted security software with secure VPN/WiFi protection & identity theft protection

Features
    Top Features
  • Secures PC, Mac, and Mobile devices
  • Keeps children safe online
  • Secures online banking and shopping
  • Pauses notifications during gaming
  • NEW! Protects AI applications from tampering and abuse
  • Antivirus, malware, ransomware, & spyware protection
  • Protects webmail from scams and phishing attacks
  • Secures privacy on social media
Trend Micro™
Security Suite Pro Plus

Trusted security software with secure VPN/WiFi protection & identity theft protection

Features
    Top Features
  • Secures PC, Mac, and Mobile devices
  • Keeps children safe online
  • Secures online banking and shopping
  • Pauses notifications during gaming
  • NEW! Protects AI applications from tampering and abuse
  • Antivirus, malware, ransomware, & spyware protection
  • Protects webmail from scams and phishing attacks
  • Secures privacy on social media

Protection for PC and Mac

Enjoy complete multi-device protection against ransomware, viruses, dangerous websites, and identity thieves. Our cloud-based AI technology delivers highly effective and proactive protection against ever-evolving malware infections.

  • Protects against malware, viruses, ransomware, and other threats
  • Secure online banking and shopping
  • Guards against identity theft
  • Protection for PC, Mac, iOS and Android devices

Protection for mobile phones and tablets

Protects you against malicious apps, ransomware, dangerous websites, unsafe WiFi networks, unwanted access to your device, and more. Optimise your mobile phone to keep it running at peak performance.

  • Blocks dangerous and fraudulent websites
  • Guards against identity theft, phishing scams, and banking fraud
  • Protects your device and data by ensuring your security is updated
  • Protection for iOS and Android devices

Stop scams and spam

All-in-one scam prevention at your fingertips. Get the tools you need to stop scams in the AI era.

  • Checks if messages and content is a scam - provides instant answers
  • Verifies video calls are with a real person - alerts in real-time
  • Stops spam and scam text messages
  • Blocks unsafe websites and filters out annoying ads
  • Compatible with iOS and Android devices

Keep your identity safe

  • Monitor and receive alerts if personal information is found on the dark web
  • Personal data search — allows you to see if your email address, credit card number, passwords, or bank account details have been leaked due to data breaches
  • Ensures password safety by identifying and changing weak passwords
  • Generate secure passwords that are tough to hack
  • Anti-track and Ad-blocker to stop third parties from collecting your data
  • Compatible with Chrome/Edge browsers and iOS and Android devices

Provides a secure VPN

  • Turns public hotspot into a secure WiFi connection via Virtual Private Network (VPN)
  • Encrypts communication once connected to ensure privacy
  • Blocks dangerous and malicious websites
  • Protection for PC, Mac, iOS and Android devices

Clean and optimise your PC and Mac

  • One click to keep your PC and Mac running smoothly
  • Optimise your disk space usage. Remove large, useless files in seconds
  • Navigate through your PC data as all your folders and files are visualised
  • Keep all your apps in order

Why do you need Trend Micro Antivirus?

Trend Micro Antivirus Security Awards Icon
Award-Winning Protection

Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trend Micro Trustworthy Security Software Company Icon
Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

Trend Micro as Experienced Security Software Company Icon
35 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

100% Money Back Guarantee with Trend Micro Security Icon
100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.