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Trend Micro PC Security Health Check 24x7 Emergency Assistance

24x7 Emergency Assistance

Trend Micro PC Security Health Check Remote desktop support

Remote desktop support

Trend Micro PC Security Health Check Trend Micro security experts

Trend Micro security experts

PC Security Health Check

Security Health Check Service provides one-time access to our support experts related to the configuration of your Trend Micro products - 24 hours a day, 7 days a week.

This service ensures your Trend Micro program is set up properly, giving you optimum security and maximum productivity for your PC or laptop.

Our engineers will:

  • Look through your system for vulnerabilities to all types of threats and apply the right settings to ensure robust security

  • Configure your antivirus and anti-spyware software settings, including browser components, firewall, and network settings

  • Apply the proper system settings to improve your security and identity protection, keeping your digital information secure

  • Verify and install the latest critical Microsoft Windows updates, Microsoft Office, and Java

  • Teach you about Parental Controls and the other features of your product

  • Good for one (1) PC only

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS X 10.12 (Sierra), Mac OS X 10.11 or higher (El Capitan), Mac OS X 10.10 or higher (Yosemite); a high-speed internet connection; 512MB RAM (minimum, 1GB recommended).


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System Requirements

FOR PC: Supported Operating Systems:
  • Microsoft® Windows® 10 (ARM processor and Windows 10 in S Mode supported by Trend Micro Security on Microsoft Edge Add-on)
  • Microsoft® Windows® 11 (ARM processor and Windows 11 in S Mode supported by Trend Micro Security on Microsoft Edge Add-on)
  • Chrome OS 79 or higher (Chromebooks only supported by Trend Micro Security on Chrome Web Store)
Minimum Hardware Requirements:
  • 800MHz (1GHz recommended)
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (2.5GB Recommended)
Supported Web Browsers:
  • Google Chrome™ - 81/83
  • Mozilla Firefox® - 75/76
  • Microsoft® Internet Explorer® 11.0
  • Microsoft Edge (Next) – 81/83
  • Microsoft Edge (Original) – Up to 44
Internet Connection:
  • Broadband or equivalent high speed connection is highly recommended.
Display Screen Resolution:
  • 1024x768 or above