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Home Network Scan Service

Home Network Scan Service is a Trend Micro special assistance wherein our engineers will connect remotely to your device, scan your home network and check if there are any unprotected devices, hidden backdoors, or anything that could be considered susceptible to risks.

After scanning, our security experts will then offer helpful advice on how we can further protect your network and devices from being unprotected such as closing open ports, securing routers, and more.

Features of Home Network Scan Service include:

  • Protect devices connected to your home network
  • Smart network scanning to detect potential risks and vulnerabilities
  • Offers helpful recommendations from security experts
  • Works well with Home Network Security

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; High-speed Internet connection; and minimum 1GB memory required (2GB recommended).

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Premium Protection Promotion Terms and Conditions:

If a customer purchases one of the selected Trend Micro products during the Premium Protection Promotion campaign (August 16, 2019 to January 12, 2020),

Premium Security 12-Month Subscription:
Your subscription will be extended by three months if the purchased subscription is one of the 12-month Premium Security products (listed below). Your total subscription period will be 15 months, once extended.

Eligible Products for 3 Months Bonus Subscription: Premium Security 6 Device 12 Months, Premium Security 10 Device 12 Months, Premium Security + IT Helpdesk 6 Device 12 Months, Premium Security + IT Helpdesk 10 Device 12 Months

Premium Security 24-Month Subscription:
Your subscription will be extended by six months if the purchased subscription is one of the 24-month Premium Security (listed below). Your total subscription period will be 30 months, once extended.

Eligible Products for 6 Months Bonus Subscription: Premium Security 6 Device 24 Months, Premium Security 10 Device 24 Months, Premium Security + IT Helpdesk 6 Device 24 Months, Premium Security + IT Helpdesk 10 Device 24 Months

Your bonus subscription extension will be added to your account within 30 days after the purchase.

You can check your subscription status anytime in My Account.

Note: Offer may not be combined with any other coupons, discounts, offers, or promotions.
Trend Micro reserves the right to change Terms and Conditions without prior notice.

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What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service ($69.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service ($49.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
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What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® support
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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Trend Micro WiFi Protection features:

WiFi Protection for PC, Mac, Android™ and iOS Devices

Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.

Features of WiFi Protection include:

  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

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Trend Micro ID Security features:

Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines.

ID Security Features include:

  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.

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What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service ($69.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service ($49.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
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What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

Premium Security + IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® support
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

Close

Home Network Scan Service

Home Network Scan Service is a Trend Micro special assistance wherein our engineers will connect remotely to your device, scan your home network and check if there are any unprotected devices, hidden backdoors, or anything that could be considered susceptible to risks.

After scanning, our security experts will then offer helpful advice on how we can further protect your network and devices from being unprotected such as closing open ports, securing routers, and more.

Features of Home Network Scan Service include:

  • Protect devices connected to your home network
  • Smart network scanning to detect potential risks and vulnerabilities
  • Offers helpful recommendations from security experts
  • Works well with Home Network Security

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; High-speed Internet connection; and minimum 1GB memory required (2GB recommended).

Close

What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk gives you complete peace of mind through 24x7 emergency hotline access to our expert support specialists.

We will provide quick diagnosis of issues, installation assistance, and problem resolution through remote desktop support and automatic priority access.

IT Helpdesk services include:
  • 24x7 Technical Support & Emergency Assistance
  • Premium Installation service
  • IoT home network scan
  • Data back-up & PC Tune-up
  • Remote desktop support with a security advisor

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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PC Tune-Up

Trend Micro Internet Security specialists will remotely scan and diagnose PC slow-downs to restore your old PC to like-new speed.

Features of PC Tune-Up include:

  • 24x7 Emergency Assistance
  • Remote desktop support
  • Trend Micro security experts

Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7; high-speed Internet connection; and minimum 1GB memory required (2GB recommended).

Maximum Security is now known as Device Security Basic and Premium Security Suite is now known as Device Security Pro.
This is purely a name change, with no changes to features or the level of protection received.

Choose the deal that’s right for you



Trend Micro Craxy 50 Sale

Device Security Basic
2 devices 24 months

 Was $178.00, now $79 

Basic protection for one

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Protect and manage passwords
  • Keep children safe online


Subscribe Now




Trend Micro Craxy 50 Sale

Device Security Pro
3 devices 24 months

 Was $258.00, now $128 

Advanced protection for one

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Protect and manage passwords
  • Keep children safe online
  • PLUS Secure VPN to protect your privacy
  • BONUS IT Helpdesk worth $219.95 for 24/7 virtual technical support


Subscribe Now





Trend Micro Craxy 50 Sale

Device Security Pro
6 devices 12 months

 Was $199.00, now $139 

Advanced protection for the family

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Protect and manage passwords
  • Keep children safe online
  • PLUS Secure VPN to protect your privacy
  • BONUS IT Helpdesk worth $109.95 for 24/7 virtual technical support


Subscribe Now







Trend Micro Craxy 50 Sale

Device Security Ultimate
6 devices 12 months

 Was $283.00, now $149* 

+ $99 one-off cost for Home Network Security device

Complete protection for the family

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Protect and manage passwords
  • Keep children safe online
  • Secure VPN to protect your privacy
  • PLUS Protects smart devices and kids' mobile phones and tablets
  • PLUS IT Helpdesk worth $109.95 for 24/7 virtual technical support


Subscribe Now

*Discount is off the subscription only.


Choose the deal that’s right for you



Trend Micro Craxy 50 Sale

Device Security Basic
2 devices 24 months

 Was $178.00, now $79 

Basic protection for one

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Protect and manage passwords
  • Keep children safe online


Subscribe Now


Trend Micro Craxy 50 Sale

Device Security Pro
3 devices 24 months

 Was $258.00, now $128 

Advanced protection for one

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Protect and manage passwords
  • Keep children safe online
  • PLUS Secure VPN to protect your privacy
  • BONUS IT Helpdesk worth $219.95 for 24/7 virtual technical support


Subscribe Now


Trend Micro Craxy 50 Sale

Device Security Pro
6 devices 12 months

 Was $199.00, now $139 

Advanced protection for the family

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Protect and manage passwords
  • Keep children safe online
  • PLUS Secure VPN to protect your privacy
  • BONUS IT Helpdesk worth $109.95 for 24/7 virtual technical support


Subscribe Now


Trend Micro Craxy 50 Sale

Device Security Ultimate
6 devices 12 months

 Was $283.00, now $149* 

+ $99 one-off cost for Home Network Security device

Complete protection for the family

  • Protect PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Protect and manage passwords
  • Keep children safe online
  • Secure VPN to protect your privacy
  • PLUS Protects smart devices and kids' mobile phones and tablets
  • PLUS IT Helpdesk worth $109.95 for 24/7 virtual technical support


Subscribe Now

*Discount is off the subscription only.



Compare Deal Subscriptions


BASIC

GOOD

BETTER

BEST


Official Trend Micro Antivirus Plus Security Product Box Image

Trend Micro
Device Security Basic

2 devices 24 months


Trend Micro

Was AU$178.00

AU$79.00

SAVE $99.00


 
 
Subscribe

Official Trend Micro Device Security Basic Product Box Image

Trend Micro
Device Security Pro

3 devices 24 months


Trend Micro

Was AU$258.00

AU$128.00

SAVE $130.00


 
 
Subscribe

Official Trend Micro Device Security Pro Product Box Image

Trend Micro
Device Security Pro

6 devices 12 months


Trend Micro

Was AU$199.00

AU$139.00

SAVE $60.00


 
 
Subscribe

Official Trend Micro Device Security Ultimate Product Box with Home Network Security device Box Image

Trend Micro
Device Security Ultimate

6 devices 12 months


Trend Micro

Was AU$283.00

AU$149.00

SAVE $134.00


+ $99 one-off cost for
Home Network Security device
Subscribe

Number of devices protected

2

3

6

6

Antivirus, malware, ransomware, & spyware protection

Secures PC, Mac, and mobile devices

Protects webmail from scams and phishing attacks

Secures online banking and shopping

Keeps children safe online

Secures privacy on social media

NEW! Pauses notifications during gaming

Protects and manages passwords

NEW! Guards against identity theft with dark web monitoring

1
1
1
1

NEW! Secure VPN to protect your privacy

24x7 technical support

IT Helpdesk

Protects smart devices and kids' mobile phones and tablets

1 iOS and Android only


Trend Micro
Device Security Basic

Was AU$178.00

AU$79.00

SAVE $99.00

 
 
Subscribe
Learn More

Trend Micro
Device Security Pro

Was AU$258.00

AU$128.00

SAVE $130.00

 
 
Subscribe
Learn More

Trend Micro
Device Security Pro

Was AU$199.00

AU$139.00

SAVE $60.00

 
 
Subscribe
Learn More

Trend Micro
Device Security Ultimate

Was AU$283.00

AU$149.00

SAVE $134.00

+ $99 one-off cost for
Home Network Security device
Subscribe
Learn More

Compare Subscriptions

  1. Official Trend Micro Antivirus Plus Security Product Box Image
  2. Official Trend Micro Device Security Basic Product Box Image
  3. Official Trend Micro Device Security Pro Product Box Image
  4. Official Trend Micro Device Security Ultimate Product Box with Home Network Security device Box Image
  1. Trend Micro
    Device Security Basic

    2 devices 24 months


    Trend Micro

    Was AU$178.00

    AU$79.00

    SAVE $99.00

    Subscribe
    Learn More
  2. Trend Micro
    Device Security Basic Features:
    1. Protects 2 Devices
    2. Antivirus, malware, ransomware, & spyware protection
    3. Secures PC, Mac, and mobile devices
    4. Protects webmail from scams and phishing attacks
    5. Secures online banking and shopping
    6. Keeps children safe online
    7. Secures privacy on social media
    8. NEW! Pauses notifications during gaming
    9. Protects and manages passwords
    10. NEW! Guards against identity theft with dark web monitoring
  3. Was AU$178.00

    AU$79.00

    SAVE $99.00

    Subscribe
    Learn More
  1. Trend Micro
    Device Security Pro

    3 devices 24 months


    Trend Micro

    Was AU$258.00

    AU$128.00

    SAVE $130.00


    Subscribe
    Learn More
  2. Trend Micro
    Device Security Pro Features:
    1. Protects 3 Devices
    2. Antivirus, malware, ransomware, & spyware protection
    3. Secures PC, Mac, and mobile devices
    4. Protects webmail from scams and phishing attacks
    5. Secures online banking and shopping
    6. Keeps children safe online
    7. Secures privacy on social media
    8. NEW! Pauses notifications during gaming
    9. Protects and manages passwords
    10. NEW! Guards against identity theft with dark web monitoring
    11. NEW! Secure VPN to protect your privacy
    12. 24x7 technical support
    13. IT Helpdesk
  3. Was AU$258.00

    AU$128.00

    SAVE $130.00


    Subscribe
    Learn More
  1. Trend Micro
    Device Security Pro

    6 devices 12 months


    Trend Micro

    Was AU$199.00

    AU$139.00

    SAVE $60.00


    Subscribe
    Learn More
  2. Trend Micro
    Device Security Pro Features:
    1. Protects 6 Devices
    2. Antivirus, malware, ransomware, & spyware protection
    3. Secures PC, Mac, and mobile devices
    4. Protects webmail from scams and phishing attacks
    5. Secures online banking and shopping
    6. Keeps children safe online
    7. Secures privacy on social media
    8. NEW! Pauses notifications during gaming
    9. Protects and manages passwords
    10. NEW! Guards against identity theft with dark web monitoring
    11. NEW! Secure VPN to protect your privacy
    12. 24x7 technical support
    13. IT Helpdesk
  3. Was AU$199.00

    AU$139.00

    SAVE $60.00


    Subscribe
    Learn More
  1. Trend Micro
    Device Security Ultimate

    6 devices 12 months


    Trend Micro

    Was AU$283.00

    AU$149.00

    SAVE $134.00


    Price shown is for subscription +
    Home Network Security device
    Subscribe
    Learn More
  2. Trend Micro
    Device Security Pro Features:
    1. Protects 6 Devices
    2. Antivirus, malware, ransomware, & spyware protection
    3. Secures PC, Mac, and mobile devices
    4. Protects webmail from scams and phishing attacks
    5. Secures online banking and shopping
    6. Keeps children safe online
    7. Secures privacy on social media
    8. NEW! Pauses notifications during gaming
    9. Protects and manages passwords
    10. NEW! Guards against identity theft with dark web monitoring
    11. NEW! Secure VPN to protect your privacy
    12. 24x7 technical support
    13. IT Helpdesk
    14. Protects smart devices and kids' mobile phones and tablets
  3. Was AU$283.00

    AU$149.00

    SAVE $134.00


    + $99 one-off cost for
    Home Network Security device
    Subscribe
    Learn More



Why Buy From the Official Trend Micro Store?

Trend Micro Latest Products & Discount Offers Icon
Latest Products & Offers

Get the latest deals across our entire range of security products for all your internet-connected devices.

Simple Shopping Experience with Trend Micro Security Icon
Simple & Easy

Buying online is only a few clicks away. If you require help, our online support is available 24x7 via email or chat.

Trend Micro Auto-Renewal for a Convenient Security Experience
Total Peace of Mind

Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

YOUR SECURITY NEEDS. COVERED.

Trend Micro Antivirus Security Awards Icon

Award-winning Protection

Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trend Micro Trustworthy Security Software Company Icon

Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

Trend Micro as Experienced Security Software Company Icon

30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

100% Money Back Guarantee with Trend Micro Security Icon

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

YOUR SECURITY NEEDS. COVERED.

Trend Micro as Experienced Security Software Company Icon

30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

Trend Micro Antivirus Security Awards Icon

Award-winning Protection

Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trend Micro Trustworthy Security Software Company Icon

Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

100% Money Back Guarantee with Trend Micro Security Icon

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.



Trend Micro Security Products Customer Reviews

Best Protection

★★★★★

It picks up all my internet items and protects them: iPad, iPhone, iPod, modem, TV, [and] printer. Great protection for anything that could be vulnerable online!

LynneE, Geraldton WA

Best Protection

★★★★★

Gives me confidence knowing my home is protected
Everything is on the internet, and with my home having more than 30 devices, knowing that there are malicious hackers out there, I decided to take the leap to buy this product [to add] an additional layer of security. Set-up was extremely easy and I have not had any issues so far. Thank you Trend Micro for a quality product.

JosephA, SA



Maximum Security Mobile Security ID Security WiFi Protection Password Manager Home Network Security IT Helpdesk

FOR PC:

Supported Operating Systems:

  • Windows® 10 (32 or 64-bit)
  • Windows® 8.1 (32 or 64-bit)
  • Windows® 7 Service Pack 1 (32 or 64-bit)
  • Windows 10 in S Mode (32-bit or 64-bit)
  • Chromebook OS 79 or later

Minimum Hardware Requirements:

  • 800MHz (1GHz recommended)
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (2.5GB Recommended)

Supported Web Browsers:

  • Google Chrome™ - 81/83
  • Mozilla Firefox® - 75/76
  • Microsoft® Internet Explorer® 11.0
  • Microsoft Edge (Next) – 81/83
  • Microsoft Edge (Original) – Up to 44

Internet Connection:

  • Broadband or equivalent high speed connection is highly recommended.

Display Screen Resolution:

  • 1024x768 or above

FOR MAC OPERATING SYSTEMS:

Supported Operating Systems:

  • Mac OS® X version 10.15 or later (Catalina)
  • Mac OS® X version 10.14 or higher (Mojave)

Minimum Hardware Requirements:

  • Apple Macintosh computer with an Intel® Core™ Processor
  • 2GB Memory
  • 1.5GB of available hard disk space

Supported Web Browsers:

  • Apple® Safari® 12.0 or later
  • Mozilla® Firefox® - the newest two versions
  • Google Chrome™ - the newest two versions

Internet Connection:

  • Antivirus for Mac needs an Internet connection for activating online, checking the expiration date, downloading updates (including program and pattern files) from Trend Micro, obtaining information about malicious software, or browsing pages on the Trend Micro website. If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the features listed above to avoid extra connection fees. Follow your router's instructions to edit your router settings if necessary.

FOR ANDROID OPERATING SYSTEMS:

  • Operating System: Android OS 4.1 or later
  • Device Space: 50MB minimum
  • Memory: 40MB-100MB Android (varies by device)
  • Other: Internet Connection Required

FOR iOS OPERATING SYSTEMS:

  • Operating System: iOS 11 or later. iPadOS 13.0 or later. 64-bit device required for latest version.
  • Device Space: 50MB minimum
  • Supported iOS Devices: iPad® Air 1, Air 2, Mini 2, Mini 3, Mini 4, iPad® Pro, iPod® Touch 6
  • Other: Internet Connection Required

For latest system requirements, click here.

FOR PC:

Supported Operating Systems:

  • Windows® 10 (32 or 64-bit)
  • Windows® 8.1 (32 or 64-bit)
  • Windows® 7 Service Pack 1 (32 or 64-bit)
  • Windows 10 in S Mode (32-bit or 64-bit)
  • Chromebook OS 79 or later

Minimum Hardware Requirements:

  • 800MHz (1GHz recommended)
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (2.5GB Recommended)

Supported Web Browsers:

  • Google Chrome™ - 81/83
  • Mozilla Firefox® - 75/76
  • Microsoft® Internet Explorer® 11.0
  • Microsoft Edge (Next) – 81/83
  • Microsoft Edge (Original) – Up to 44

Internet Connection:

  • Broadband or equivalent high speed connection is highly recommended.

Display Screen Resolution:

  • 1024x768 or above

FOR MAC OPERATING SYSTEMS:

Supported Operating Systems:

  • Mac OS® X version 10.15 or later (Catalina)
  • Mac OS® X version 10.14 or higher (Mojave)

Minimum Hardware Requirements:

  • Apple Macintosh computer with an Intel® Core™ Processor
  • 2GB Memory
  • 1.5GB of available hard disk space

Supported Web Browsers:

  • Apple® Safari® 12.0 or later
  • Mozilla® Firefox® - the newest two versions
  • Google Chrome™ - the newest two versions

Internet Connection:

  • Antivirus for Mac needs an Internet connection for activating online, checking the expiration date, downloading updates (including program and pattern files) from Trend Micro, obtaining information about malicious software, or browsing pages on the Trend Micro website. If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the features listed above to avoid extra connection fees. Follow your router's instructions to edit your router settings if necessary.

FOR ANDROID OPERATING SYSTEMS:

  • Operating System: Android OS 4.1 or later
  • Device Space: 50MB minimum
  • Memory: 40MB-100MB Android (varies by device)
  • Other: Internet Connection Required

FOR iOS OPERATING SYSTEMS:

  • Operating System: iOS 11 or later. iPadOS 13.0 or later. 64-bit device required for latest version.
  • Device Space: 50MB minimum
  • Supported iOS Devices: iPad® Air 1, Air 2, Mini 2, Mini 3, Mini 4, iPad® Pro, iPod® Touch 6
  • Other: Internet Connection Required

For latest system requirements, click here.



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Who is Trend Micro?

Trend Micro is an industry leader in antivirus protection and internet security, with more than 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

Learn More
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Need Support?

Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

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