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What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service ($48.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service ($39.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
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1300 305 289 AEDT MON - FRI, 7AM - 7PM

Trend Micro Maximum Security

Comprehensive multi-device protection for your computers, tablets, and smartphones.




Basic: Maximum Security

4 Devices, 12 Months (AU$89.95 AU$109.95) Save $20.00 - ($7.50 per month)

Trend Micro Maximum Security provides complete protection for everything that you do online without slowing you down. It's your all-in-one security solution for protecting you, your devices and your data.

Recommended: Premium Security + Premium 24x7 Support

6 Devices, 12 Months (AU$149.95 AU$219.95) Save $70.00 - ($12.50 per month)

Comprehensive multi-device protection for your computers, tablets and smartphones plus 24x7 priority phone and remote desktop support, virus removal and security health check service.

Comprehensive: Premium Security + Premium 24x7 Support

6 Devices, 24 Months (AU$269.90 AU$439.89)

EASY UPGRADE OFFER: Upgrade to this product and we will remotely install and configure it for you, free of charge ($49.95 value) - Save $219.94
- ($11.25 per month)


Comprehensive multi-device protection for your computers, tablets and smartphones plus 24x7 priority phone and remote desktop support, virus removal and security health check service.




Terms & Conditions

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Product Features and Comparison

Our most popular range of products aimed at keeping you safe across all your devices

COMPREHENSIVE UPGRADE

Internet Security

Maximum Security

Buy From AU$89.95


Internet Security

Premium Security

Buy From AU$149.95


Internet Security

Premium Security

Buy From AU$269.90

cloud based protection

Powered by Xgen™ Security
Prevents over 250 million threats from reaching you
Blocks new threats faster than other products
Improves system performance

Parental Control*

Limits kids' access to inappropriate websites
Helps manage online reputation
Controls which desktop apps kids have access to

privacy protection

Helps prevent identity theft by blocking phishing emails, Scans privacy settings on Facebook, Google+, Twitter and LinkedIn
Includes a password manager for online accounts

mobile protection

Helps protect Android and iOS devices
Identifies data stealing apps (Android only)
Finds lost or stolen devices

premium protection

Includes Free Retro-Scan new
Includes Free Vulnerability Check Service new
Premium 24x7 support via phone and remote access. Expert help and advice on security problems
IT Helpdesk - Installing Microsoft office, configuring windows etc.
  1. Internet Security
  2. Internet Security
  3. Internet Security
  1. Maximum Security

    Cloud-based Protection
    1. Prevents over 250 million daily threats from reaching you
    2. Blocks new threats faster than other products
    3. Improves system performance
  2. Family Protection

    1. Limits kids' access to inappropriate websites
    2. Helps manage online reputation
    3. Controls which desktop apps kids have access to
  3. Privacy Protection

    1. Helps prevent identity theft by blocking phishing emails, Scans privacy settings on Facebook, Google+, Twitter and LinkedIn
    2. Includes a password manager for online accounts
    3. Includes a secure browser for safe online banking and shopping
  4. Mobile Protection

    1. Helps protect Android and iOS devices
    2. Identifies data stealing apps
    3. Finds lost or stolen devices
    4. Backs up, restores, and shares contacts between devices
  5. Premium Protection

    1. Premium 24 x 7 support via phone and remote access. Expert help and advice on security problems premium security premium security
    2. FULL support for your desktop, installing Microsoft office, configuring windows etc.
  1. Premium Security

    Cloud-based Protection
    1. Prevents over 250 million daily threats from reaching you
    2. Blocks new threats faster than other products
    3. Improves system performance
  2. Family Protection

    1. Limits kids' access to inappropriate websites
    2. Helps manage online reputation
    3. Controls which desktop apps kids have access to
  3. Privacy Protection

    1. Helps prevent identity theft by blocking phishing emails, Scans privacy settings on Facebook, Google+, Twitter and LinkedIn
    2. Includes a password manager for online accounts
    3. Includes a secure browser for safe online banking and shopping
  4. Mobile Protection

    1. Helps protect Android and iOS devices
    2. Identifies data stealing apps
    3. Finds lost or stolen devices
    4. Backs up, restores, and shares contacts between devices
  5. Premium Protection

    1. 24 x 7 live support via phone and remote access. Expert help and advice on security problems premium security premium security
    2. FULL support for your desktop, installing Microsoft office, configuring windows etc.
  1. Premium Security

    Cloud-based Protection
    1. Prevents over 250 million daily threats from reaching you
    2. Blocks new threats faster than other products
    3. Improves system performance
  2. Family Protection

    1. Limits kids' access to inappropriate websites
    2. Helps manage online reputation
    3. Controls which desktop apps kids have access to
  3. Privacy Protection

    1. Helps prevent identity theft by blocking phishing emails, Scans privacy settings on Facebook, Google+, Twitter and LinkedIn
    2. Includes a password manager for online accounts
    3. Includes a secure browser for safe online banking and shopping
  4. Mobile Protection

    1. Helps protect Android and iOS devices
    2. Identifies data stealing apps
    3. Finds lost or stolen devices
    4. Backs up, restores, and shares contacts between devices
  5. Premium Protection

    1. 24 x 7 live support via phone and remote access. Expert help and advice on security problems premium security premium security
    2. FULL support for your desktop, installing Microsoft office, configuring windows etc.

    Premium Security

Get Your Own Personal IT Helpdesk

Take the stress out of technology. Trend Micro Premium Security now has the option of your own personal IT helpdesk for all of your computer problems - not just security.

System running slow? Need help setting up your printer or installing the latest Windows Service Pack? Subscribers can call any time day, or night, for assistance or a "virtual house call" with remote support.

* Australia: 1300 305 289 (Mon-Fri, 7am-7pm Sydney time)
* New Zealand: 0800 507 901 (Mon-Fri, 8am-8pm)

Please click on Renew Now button to display this information

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For PC:

Windows® 10 Family (32-bit or 64-bit)

  • CPU: 1 GHz
  • Memory: 32-bit: 2 GB ; 64-bit: 2 GB

Windows® 8 Family (32- or 64-bit)

  • CPU: 32-bit: 1 GHz ; 64-bit: 1 GHz
  • Memory: 32-bit: 1 GB (2 GB recommended); 64-bit: 2 GB

Windows® 7 Family (32- or 64-bit) Service Pack 1:

  • CPU: 800 MHz (1 GHz recommended)
  • Memory: 32-bit: 1 GB, 64-bit: 2GB

Web Browser:

  • Microsoft Internet Explorer® 10.0, 11.0
  • Mozilla® Firefox® latest version
  • Google Chrome™ latest version

Display:

  • High-colour display with a resolution of 800x600 pixels or above (Desktop)

For MAC:

  • Intel® Core™-based Apple® Macintosh® computer
  • Platforms:
  • Mac OS® X version 10.13 “High Sierra” (10.13 or higher)
  • Mac OS® X version 10.12 “Sierra” (10.12 or higher)
  • Mac OS® X version 10.11 “El Capitan” (10.11 or higher)
  • Memory: 2GB
  • Disc space: 1.5GB

Web Browsers:

  • Apple® Safari® 9.0 or higher
  • Mozilla® Firefox® (The newest version and the most recent previous version of Mozilla Firefox)
  • Google Chrome® (The newest version and the most recent previous version of Google Chrome)

FOR GOOGLE ANDROID™:

  • Operating System: Android™ OS 4.0+
  • Storage Space: 40MB

Also works with:

  • OS Kindle Fire
  • Devices: Kindle Fire (2nd Gen), Kindle Fire HD 7 (2nd Gen), Kindle Fire HD 8.9 (2nd Gen), Kindle Fire HD 7 (3rd Gen), Kindle Fire HDX 7 (3rd Gen), Kindle Fire HDX 8.9 (3rd Gen), Fire HDX 8.9 (4th Gen), Fire HD 7 (4th Gen), Fire HD 6 (4th Gen)

FOR iPHONE® AND iPAD®:

  • Platform: iPhone® 5S, 6, 6S, 7, 6 Plus, 6S Plus, 7 Plus;
  • iPad® Air 1, Air 2, Mini 2, Mini 3, Mini 4, iPad®
  • Pro; iPod® Touch 6
  • Operating System: iOS 9+
  • Storage Space: 50MB
A-List Recommended Best Protection Best Protection

#1 Award-Winning Protection

Since 2003, we have continued to receive awards for our products - representing our ongoing commitment to providing high quality solutions.

"Trend Micro Internet Security is the safest product in our test series for consumers in the category of protection."

Maik Morgenstern, CTO AV-TEST GMBH

100% Money Back Guarantee: When you purchase through the Trend Micro online shop, you receive an unconditional 30-day money back satisfaction guarantee.

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