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Technical Support Services for Home Users

View our range of affordable, premium technical support services; our computer and security experts are available 24x7 to assist you with installation and technical issues.



A la Carte

Bundle


Anytime Support

Don't worry about solving PC problems on your own, our computer and security experts will work with you to understand what is wrong and provide solutions. They can also connect to your PC remotely and fix it as you watch!






Anytime Support
Don't worry about solving PC problems on your own, our computer and security experts will work with you to understand what is wrong and provide solutions. They can also connect to your PC remotely and fix it as you watch!



Technical Support Services

Just need a little help right now? Choose one of our "A La Carte" services below:

Premium Security

Premium Services

Premium Services provides unlimited 24x7 remote desktop support and includes all of the following features for 1 of your chosen devices.






RRP AU$109.95
AU$89.95
Save $20.00

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Premium Installation

Trend Micro experts will install your Titanium product remotely.






RRP AU$49.95
AU$29.95
Save $20.00

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Internet Security

Virus & Spyware Removal

We will remove all known threats found in your system and help you protect it against future infection.






RRP AU$69.95
AU$48.95
Save $20.00

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Internet Security

PC Security Health Check

Checks your system for exposure to all types of threats and applies the right settings to ensure robust security.






RRP AU$54.95
AU$39.95
Save $15.00

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Bundled Products

It's an ultimate bundle of our favourite technical services, a cheaper and easier way to maintain your PC.


Maximum Security
+ Premium Services

Comprehensive multi-device protection for your computers, tablets, and smartphones + Premium Services, your Personal IT Helpdesk.






RRP AU$229.95
AU$149.95
Save $20.00

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Internet Security
+ Premium Services

Advanced online protection for your PC + Premium Services, your Personal IT Helpdesk.






RRP AU$149.95
AU$99.95
Save $80.00

Buy Now



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  • "Thank you so much for all the help. I received better service remotely, than I would have had I brought my system in for service. Thank you again."
    - Deborah M.


  • "The representative (who took care of my computer virus) was very helpful. He was very thorough and patient. Excellent customer service is very rare, nowadays. Thanks again for your support. Much appreciated."
    - Ronald B.

COMPARE PRODUCTS

Premium Services

Premium Installation

Virus Removal Service

PC Security Health Check

SERVICES:

Fast diagnosis and problem fixing with remote desktop support

Premium Installation: Our experts install and configure your Trend Micro products

Virus and Spyware Removal: Keeps your computer virus-free

Advanced Diagnostics & Resolution: Identifies and recommends solutions for even the most complex technical issues

24x7 Emergency Assistance: A Trend Micro technician can make a "virtual house call" any time, day or night

Microsoft® support: Configuration and upgrade support for Microsoft® Windows®

Microsoft® Office: Installation and updates for Microsoft Office

Personal IT Help Desk: Set-up of printers, external hard drives, and other peripherals

PC Tune-Up: Keeps your computer running like new

Optimisation of your Facebook Settings

*Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).